Month: September 2009

User or something else?

I heard just now and interesting report on the radio from the conference Interact in Uppsala. The conference is about Human Computer Interaction and one of the keynote speakers, Kristina Höök, problematised the user concept. Can we talk about a user in the new digital development where we see people are as much producing as consuming? User feels to passive she says and suggets instead actors, players, creators or constructors. Her reflection was that we make it harder to be innovative if we think of a user rather than a creator when we design new digital tools.

I thought that was rather intriguing at the same time I have sometimes been thinking of my own project in terms of understanding a special user group. When I study why and how researchers use blogs I see that as part of being more aware of how to meet their needs in other situations of their scholarly process (and by we here I mean librarians or the research libraries for example), but maybe I should rather think of actors actually…